Delivery Policy
UNIDOCK Delivery Policy
At UNIDOCK, we’re committed to delivering your mobile accessories quickly and safely to your doorstep.
1. Shipping & Coverage
We offer Free Delivery and Free Cash on Delivery (COD) on all orders across India.
Our delivery partners cover most pin codes nationwide. Please note, delivery to remote or restricted areas may take slightly longer.
2. Order Processing Time
-
Orders are processed within 1–2 business days of confirmation.
-
Orders placed on weekends or public holidays are processed on the next working day.
-
Once shipped, you’ll receive an SMS or email with tracking details.
3. Delivery Timelines
-
Metro Cities: 2–4 business days
-
Other Cities: 4–7 business days
-
Remote Areas: 7–10 business days
Delivery times may vary slightly due to courier delays, festivals, or weather conditions.
4. Order Tracking
After dispatch, you’ll receive a tracking number and courier link to monitor your shipment.
If you face any delivery or tracking issues, reach us at support@unidock.in.
5. Undelivered or Returned Orders
If the courier is unable to deliver due to an incorrect address, unreachable phone number, or refusal to accept the parcel:
-
The order will be returned to us (RTO).
-
For prepaid orders, refunds will be issued after deducting return shipping costs.
6. Contact Us
For any shipping or delivery-related queries, contact us at:
📧 support@unidock.in
🌐 www.unidock.in